WARRANTY POLICY | 2 YEARS
- We guarantee our products to be free of manufacture defects. Naturally, we can’t take responsibility for damage caused by using our products.
- Don’t clean your rug at any other service provider. We are not responsible for any damage caused by others. (measured by a percentage of total rug height loss).
- Cleaning with a home machine (such as a Bissell) may void your warranty.
- Professional rug cleaning every 9-11 months is required In order to ensure that your warranty stays active.