Warranty

WARRANTY POLICY | 2 years 

• We guarantee our products to be free of manufacture defects. Naturally, we can’t take responsibility for damage caused by using our products.

  HOW TO KEEP YOUR RUG WARRANTY ACTIVE

• Don’t clean your rug at any other service provider. We are not responsible for any damage caused by others. (measured by a percentage of total rug height loss).

• Cleaning with a home machine (such as a Bissell) may void your warranty.

• Professional rug cleaning every 9-11 months is required In order to ensure that your warranty stays active.

Click here to know more about our professional cleaning service.