WARRANTY POLICY | 2 years 

  • We guarantee our products to be free of manufacture defects. Naturally, we can’t take responsibility for damage caused by using our products.

    HOW TO KEEP YOUR RUG WARRANTY ACTIVE

  • Don’t clean your rug at any other service provider. We are not responsible for any damage caused by others. (measured by a percentage of total rug height loss).

  • Cleaning with a home machine (such as a Bissell) may void your warranty.

  • Professional rug cleaning every 9-11 months is required In order to ensure that your warranty stays active.

Click here to know more about our professional cleaning service.