WARRANTY POLICY | 2 years
We guarantee our products to be free of manufacture defects. Naturally, we can’t take responsibility for damage caused by using our products.
HOW TO KEEP YOUR RUG WARRANTY ACTIVE
Don’t clean your rug at any other service provider. We are not responsible for any damage caused by others. (measured by a percentage of total rug height loss).
Cleaning with a home machine (such as a Bissell) may void your warranty.
Professional rug cleaning every 9-11 months is required In order to ensure that your warranty stays active.
Click here to know more about our professional cleaning service.