Warranty

At Rugs Vogue, quality is fundamental to everything we offer.

All our rugs are crafted to high standards, using carefully selected materials and controlled production processes.

Warranty Summary

All Rugs Vogue rugs are covered by a two-year warranty against manufacturing defects.

This warranty applies under normal residential use and reflects our commitment to quality, craftsmanship, and long-term performance.

 

For full details, please review the information below.

Warranty Coverage

All Rugs Vogue rugs are covered by a two-year warranty from the date of purchase against manufacturing defects, including:

• Structural faults
• Material defects
• Issues related to craftsmanship

This warranty applies under normal residential use.

 

 

 

Care & Maintenance

 

To ensure the longevity and performance of your rug, we recommend proper and regular care.

Professional rug cleaning is advised when needed, using appropriate methods for the rug’s material and construction. Correct care helps preserve the rug’s appearance and structure over time.

 

 

Warranty Exclusions

 

This warranty does not cover:

• Normal wear and tear
• Damage caused by misuse, accidents, or improper handling
• Damage resulting from environmental conditions (excessive moisture, direct sunlight, or improper placement)
• Stains or soiling resulting from everyday use

 

 

 

Warranty Validity

 

The warranty remains valid provided the rug is used and maintained under reasonable residential conditions. Rugs Vogue reserves the right to assess the rug before approving any warranty claim.

 

How to Make a Warranty Claim

 

For warranty inquiries or claims, please contact our team with:

• Clear photos of the issue
• A brief description of the concern

Our team will review your request and guide you through the next steps.

 

Important Note

This warranty is limited to manufacturing defects and does not extend to damage resulting from improper use or external factors beyond our control.